The vision of Ultra Tune (SA) Pty Ltd is ...
"To be the trusted, quality automotive service provider."
The mission of individual Ultra Tune franchises is ...
"We will be the trusted, quality automotive service provider in the ....... vicinity."
The Vision of Ultra Tune (SA) Pty Ltd and Mission statements for the individual Franchisees will be achieved by adherence to the core values.
Core Values
Core Values are those values that are enduring - that cannot be separated from Ultra Tune even with the parting of people, changes to marketing strategies or changes of product. They are the phrases that epitomise what Ultra Tune (SA) Pty Ltd and Ultra Tune Franchisees in South Australia are all about.
The Core Values are:
Fanatical attention to consistency of customer service and
attention to detail.
Helping others within the Ultra Tune Team and expertly guiding
our customers to make the right decisions for their car servicing without pressure.
Excellence in reputation as judged by the RAA; being part
of something special in the automotive repair industry.
Quality to agreed corporate standards in everything we do.
Parts purchasing.
Workmanship
Equipment.
Presentation.
Customer service.
Maintain a high level of local Community Corporate social
responsibility.
Honesty and integrity in all communications and dealings with
customers, staff and suppliers .
Continuous self-improvement of ourselves and our people through
training, practice and hard work.
Possessing a passionate love of cars, how they work and being
innovative in finding legitimate, cost effective solutions to fix them when they
don’t.
Freely and openly sharing these solutions with others in the Ultra
Tune Team.